Shipping

COVID-19 Update: We are shipping orders on time via USPS, UPS and FedEx. These shipping carriers are considered essential services during this time, however may be experiencing delays beyond our control. Delivery timing is not guaranteed for any carrier during this time. We are not responsible for shipping carrier delays. Please understand this when placing a timely order. 

Ship as many items as you wish for $7.95 to any one continental U.S. address.

FREE USPS GROUND SHIPPING FOR ORDERS $75+*

*Free Ground Shipping applies only to Continental U.S. Addresses shipping to one address.

Express + International shipping are available.

We offer Overnight, 2-Day and 3-Day Express options.

Can I make a change to my order?

We aim to fulfill your order as soon as possible and cannot guarantee any changes or cancellations once an order has been placed. Contact us at shalom@moderntribe.com or 877-324-1818 as soon as possible if you need to change or cancel your order.

How long does ground shipping take?

Use this map to estimate the business days a package will take to arrive to you via Ground Shipping. Usually Ground Shipping is via USPS but may vary based on the weight of the package. Most orders will arrive in 3-7 business days after an order has been fulfilled. Please note this is an estimate, not a guarantee. Due to COVID-19, some orders are not being scanned initially when they ship to save the carriers time. This is an effort to get you your package as soon as possible. Please be patient with your order time. Some items have longer for fulfillment, please refer to the item description for any details.

Please add 1-2 business days for packaging and fulfillment:

Ground Shipping Prices For Non-Continental US Addresses

$9.95 - $11.95 - Alaska, American Samoa, Armed Forces Europe, Armed Forces Pacific, Federated States of Micronesia, Hawaii, Northern Mariana Islands, Palau, Puerto Rico

$14.95 - Guam, Marshall Islands, Virgin Islands

Expedited Shipping: US Addresses

If you must get a package by a certain date, choose expedited delivery. We offer expedited shipping for the lower 48 states only.

    • Overnight Shipping (delivery 1 business day after the ship date) -- $89.95
    • Rush Shipping (delivery 2 business days after the ship date) -- $49.95
    • Expedited Shipping (delivery 3-4 business days after the ship date) -- $29.95

Please note: Express Shipments will ship out the same day if they are made before 11 AM ET Monday - Friday. Packages do not go out on Saturdays or Sundays or national holidays including 4th of July, Thanksgiving, the day after Thanksgiving, Christmas Eve and Christmas Day. Some items cannot be rush shipping. DAYS ARE BUSINESS DAYS. EXPRESS SHIPMENTS ARE NOT DELIVERED ON SATURDAY OR SUNDAY.

Overnight Delivery: U.S. Addresses Only

Standard Overnight is delivery by the next business evening. First Overnight is delivery by 10:30 AM, the next business day. Charge for Overnight is calculated for you during checkout and is usually $50 or more.

If you choose Overnight Delivery after 11 AM ET on Thursday, your package will ship Friday but will be delivered on the next business day, which will be Monday.

International Shipping

CANADA

GROUND shipments to Canada are by USPS Priority International. The exact price is based on weight and address and will be calculated for you during checkout. We are simply charging you what it costs us for postage to ship to Canada. We do not ship first class to Canada, as there is no tracking. USPS Priority International is the most economical way to get packages to you with tracking, but it is also the slowest.

United States Post Office can take about 10-15 business days to most locations. But it may take longer, especially with COVID-19 and holiday delays. Also, your shipment may have to clear customs which may cause additional delay. And, yes, sometimes people get charged customs on shipments which is your responsibility to pay (sorry about this!). Also, please note, we cannot offer paid return postage for international shipments and we do not guarantee shipping time on international orders.

We now offer Express International Shipping via USPS and FedEx International: Economy, Priority, and First. Cost will be calculated for you during checkout. These Express International Shipping methods are very expensive, sorry!

We reserve the right to charge additional shipping fees for certain products or excessive poundage.

WORLD-WIDE INTERNATIONAL 

We temporarily do not offer shipping to the UK or EU due to recent tariff changes.

We do ship world-wide, GROUND international shipments will be through USPS Priority International, which is the only reasonably priced international shipping option. The exact cost will be calculated for you during checkout and is based on weight and address. United States Post Office can take about 10-15 business days to most locations. But it may take longer. Also, your shipment may have to clear customs which may cause additional delay. And, yes, sometimes people get charged customs on shipments which is your responsibility to pay (sorry about this!). Also, please note, we cannot offer paid return postage for international shipments and we cannot guarantee shipping time.

We now offer Express International Shipping via USPS and UPS International: Economy, Priority, and First. Cost will be calculated for you during checkout. These Express International Shipping methods are very expensive, sorry!

We reserve the right to charge additional shipping fees for certain products or excessive poundage.

Returns

Your satisfaction is very important to us! Please reference our returns page for info on returning items. 

Shipping Procedure

Once your items have shipped, you can expect a confirmation email from us letting you know that your order is on its way. For some custom items, we send the tracking information before the items are ready to ship so please refer to the item description for fulfillment time. Some items require a signature to be delivered, including some jewelry and smash glass gifts. As always, email or call us if you have any questions or concerns:

Monday - Thursday 9:00 AM - 5:00 PM; Friday 9:00am - 1:00 PM EST 877-324-1818 Always: shalom@moderntribe.com or via live chat.